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Positive Finance Australia is committed to offering you a robust, reliable, secure and private service. We are committed to your privacy and guard your data carefully. The online environment provides an unprecedented access to information, but the convergence of communication and information technologies also brings a range of information privacy issues to the centre of public concern.

Positive Finance Australia has many obligations in relation to the protection of your privacy under various Federal Government Acts of Parliament, including the Telecommunications Act 1997. For more information on our obligations with your personal particulars, visit the Australian Privacy Commissioner’s web site at http://www.privacy.gov.au.

Information such as your name, contact details, age and gender are requested. We will not disclose this personal information unless we have received your express consent to do so. The only exception to this is if it is required by law – that is, to answer a subpoena, warrant or in response to other legal processes.

Apart from this mandatory information we need to provide our service to you, there may be data (that does not personally identify you) collected to monitor and improve Positive Finance Australia’s service and performance. For example, when you visit a web page the URL requested is automatically recorded, as is the time and date requested, and the browser software being used. Specific or aggregate information may be collected to help maintain accurate accounts, assist in marketing our products and services and to help make our web site useful to you. For example, our server recognises your domain name and the pages that you visit. This data is gathered in an aggregate manner for quality control and improvement of our sites.
We collect information that you volunteer to us on application, service-request pages and surveys. If ever you volunteer to be involved with a customer base survey, we use the information collected only to improve the Positive Finance Australia online experience. These surveys are strictly confidential. Third party offers and subscriptions at the Positive Finance Australia site. We do not reveal, disclose, sell, distribute, rent, license, share or pass on to any third parties your personal information without your consent. From time to time Positive Finance Australia may form relationships with other organisations to bring you special offers, competitions and subscriptions. For any third party offer or subscription, we require as a matter of policy that the third party clearly states their intentions with any information gathered, and attaches their privacy policy as a hyperlink to the offer or subscription.

Please read this information carefully, and understand that it is your own choice should you choose to disclose your personally identifiable information to the third party. The information that you offer to the third party is voluntary. If the third party offer involves an ongoing communication such as a newsletter, we require as a matter of policy that there be an easy-to-use unsubscribe function, so you are able to opt-out when you want to. Positive Finance Australia enters into third party business relationships with care, and will not share, disclose or sell any personally identifiable information collected at our site with third party companies or organisations without these conditions being met.

Only authorised persons have access to your personal information, which we keep in a secure environment. If you call Positive Finance Australia by telephone, before any customer personal information is revealed or discussed you must correctly answer the verification of identity questions as a security measure. Whilst Positive Finance Australia undertakes all reasonable steps to protect your personal information, sending and receiving information over the Internet is always at your own risk. No guarantee can be given that information sent over the Internet is completely and 100% secure.

Spam is the Internet term for marketing or commercial email you receive for which you did not ask. Positive Finance Australia does not and has never supported or condoned this practice.

Use of the Positive-Finance-Australia.com web site including any submission forms/requests implies full acceptance of our Privacy Policy.

If you have any questions or concerns, please email us at:
questions@positive-finance-australia.com
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